When you walk through the grand lobby of Resorts World Manila (now called Newport World Resorts), you’ll see a world full of possibilities from smiling hotel receptionists to talented chefs, casino dealers, performers, and customer service professionals. Behind the lights and luxury are thousands of hardworking Filipinos who built rewarding careers in hospitality.
If you’ve ever dreamed of working in a hotel, managing events, or creating unforgettable guest experiences, this story is for you. Let’s explore Resorts World Manila careers, salaries, benefits, and the inspiring opportunities waiting for you in 2025 and beyond.
A Quick Glimpse: What Is Resorts World Manila?
Resorts World Manila (RWM) opened its doors in 2009 as the Philippines’ first integrated resort a massive complex combining luxury hotels, casinos, theaters, and shopping areas.
In 2022, it rebranded as Newport World Resorts, continuing its mission to bring world-class entertainment and career opportunities to Filipinos.
Who owns Resorts World Manila?
It’s a partnership between Alliance Global Group Inc. (a Filipino conglomerate led by billionaire Andrew Tan) and Genting Hong Kong one of Asia’s leading leisure and entertainment companies.
This partnership built not just an entertainment hub but also a thriving career ecosystem employing thousands of people from entry-level staff to senior executives.
Why Work at Resorts World Manila?
Imagine waking up every day knowing you work in one of the country’s most iconic establishments. That’s what many employees describe a sense of pride and belonging.
Here are five key reasons why so many Filipinos choose Resorts World Manila careers:
Competitive Salaries and Benefits
According to industry averages and job portals like JobStreet and Glassdoor, salaries at Resorts World Manila range from ₱15,000 to ₱80,000 per month, depending on the role and experience.
Let’s break down a few examples:
| Position | Average Monthly Salary (PHP) | Experience Level |
|---|---|---|
| Front Desk Officer | ₱18,000 – ₱25,000 | Entry Level |
| Casino Dealer | ₱25,000 – ₱40,000 | With Training |
| Sous Chef | ₱35,000 – ₱60,000 | Mid-Level |
| Marketing Specialist | ₱30,000 – ₱50,000 | Mid-Level |
| IT Support Engineer | ₱40,000 – ₱70,000 | Experienced |
| Hotel Manager | ₱60,000 – ₱80,000+ | Senior |
Beyond the numbers, employees enjoy medical coverage, meal allowances, uniform provisions, paid leaves, and performance bonuses benefits that make every effort feel valued.
Professional Growth and Training
Resorts World Manila believes in “growing their own leaders.” Many department heads today started as trainees or junior associates.
Employees regularly receive training programs in hospitality management, communication, customer service, and leadership.
Study Says:
According to the Department of Tourism’s 2024 Report on Hospitality Careers, over 68% of hotel workers in the Philippines said in-house training significantly improved their career confidence and RWM is known for leading in this area.
World-Class Environment
When you work at Resorts World Manila, you’re not just working in a hotel you’re part of a global brand.
The resort houses five-star hotels like:
- Marriott Hotel Manila
- Hilton Manila
- Sheraton Manila
- Holiday Inn Express
- Hotel Okura Manila
Every shift exposes you to international standards of service, helping you learn skills that can take you anywhere from Singapore to Dubai, or even aboard a luxury cruise line.
A Family-Like Workplace
One of the things employees often highlight in interviews is the warm culture inside Resorts World Manila.
Filipino hospitality shines through teamwork. You’ll find managers who mentor like older siblings and colleagues who treat each other like family.
Mini Story:
“On my first week, I was nervous,” shares Clarisse, a new front office trainee. “But my supervisor told me, ‘Just smile, that’s the first language guests understand.’ I never forgot that.”
It’s this sense of belonging that makes working at Resorts World Manila not just a job but a journey of growth and connection.
Job Security and Stability
Despite the challenges of the pandemic, Resorts World Manila continued to support employees through flexible scheduling, safety protocols, and gradual rehiring.
Today, as the tourism industry bounces back, the resort is hiring again offering stable employment in an economy that values service excellence.
How to Apply for a Career at Resorts World Manila
Getting a job at Resorts World Manila isn’t as complicated as it sounds. What matters most is your attitude, communication skills, and willingness to learn.
Here’s a step-by-step guide:
Visit the Official Careers Page
Go to the Newport World Resorts careers section (through their official website or job portals like JobStreet, Indeed, or LinkedIn).
Search for open positions in departments such as:
- Hotel Operations
- Food & Beverage
- Housekeeping
- Casino Operations
- IT & Support Services
- Marketing and Corporate Communications
Prepare a Strong Resume
Highlight any customer service, communication, or teamwork experience even if it’s from school organizations or small jobs.
Tip: Use a clear format and avoid overly formal language. Employers appreciate honest, confident writing.
Attend the Initial Interview
HR will contact shortlisted applicants. Interviews usually focus on your:
- Personality and confidence
- Communication in English and Filipino
- Understanding of hospitality work ethics
Skills Test or Training
For roles like dealers, cooks, or housekeeping staff, you may undergo short assessments or hands-on training sessions.
Job Offer and Onboarding
Once accepted, you’ll sign a contract, attend orientation, and begin a structured training program.
Encouragement: Even if you don’t get accepted the first time, don’t give up. Many current staff applied twice or thrice before getting hired. Persistence truly pays.
Work Culture: What It’s Like Behind the Scenes
Working in hospitality is exciting but also demanding. You’ll interact with hundreds of guests daily, handle different cultures, and balance precision with warmth.
At Resorts World Manila, teamwork is key. Departments coordinate like a symphony from housekeeping to front desk to F&B service.
Employees describe their experience as dynamic, lively, and fulfilling.
Example:
During the holiday season, staff may assist in Christmas events or guest services. It’s tiring but rewarding seeing visitors’ smiles makes the effort worth it.
Career Paths > From Entry Level to Leadership
One of the best parts of joining Resorts World Manila is the career ladder.
Let’s look at how an ordinary applicant can grow:
| Starting Role | Next Steps | Long-Term Goal |
|---|---|---|
| Front Desk Clerk | Front Office Supervisor | Assistant Manager / Manager |
| Waiter / Waitress | Captain Waiter / F&B Supervisor | Restaurant Manager |
| Casino Dealer | Pit Supervisor | Gaming Manager |
| Housekeeping Staff | Team Leader | Executive Housekeeper |
| Cook | Sous Chef | Executive Chef |
| Admin Assistant | HR Officer / Coordinator | HR Manager |
Each step includes learning new skills, attending workshops, and showing reliability qualities that Resorts World Manila truly values.
How Much Is the Salary in Resorts World Manila?
Let’s answer one of the most common questions directly.
Salary depends on your role, department, and experience. Based on 2025 data from multiple job sources:
| Department | Position | Estimated Monthly Pay (PHP) |
|---|---|---|
| Front Office | Receptionist | ₱18,000 – ₱25,000 |
| Casino Operations | Dealer | ₱25,000 – ₱40,000 |
| Culinary | Cook / Chef | ₱22,000 – ₱60,000 |
| Housekeeping | Room Attendant | ₱15,000 – ₱20,000 |
| Admin & HR | HR Officer | ₱30,000 – ₱45,000 |
| IT & Technical | IT Support | ₱40,000 – ₱70,000 |
| Management | Department Head | ₱70,000 – ₱100,000+ |
Bonus: Senior positions often come with incentives, travel opportunities, and professional development programs.
How Much Is the Salary in Leisure and Resorts World Corporation?
Many confuse Leisure and Resorts World Corporation (LRWC) with Resorts World Manila.
Here’s the difference:
- Resorts World Manila (Newport World Resorts) focuses on hotel, casino, and entertainment operations.
- Leisure and Resorts World Corporation (LRWC) is a gaming and entertainment company that manages bingo, e-casino, and leisure businesses.
LRWC employees earn ₱20,000 to ₱100,000 monthly, depending on the job role, especially in management or operations.
Both companies are part of the Philippines’ growing leisure industry, creating thousands of stable jobs for Filipinos.
What Is the New Name for Resorts World Manila?
As of 2022, Resorts World Manila officially became Newport World Resorts.
The rebranding symbolizes growth connecting all the hotels, casinos, and entertainment centers under one vibrant identity.
So, when applying for a job today, remember that listings may use “Newport World Resorts Careers” instead of “Resorts World Manila Careers.” But they refer to the same location in Pasay City.
Success Story: From Intern to Manager
Meet Ralph, a 25-year-old hotel management graduate. He started as a trainee in the concierge department at Resorts World Manila in 2019.
“I was nervous at first,” he laughs. “My English wasn’t perfect, but my supervisor said, ‘Just keep smiling, that’s already service.’”
Through constant learning, he rose to become a Front Desk Supervisor. Today, he mentors new trainees with the same encouragement he once received.
“Working here changed my life,” Ralph shares. “I learned discipline, teamwork, and patience. You’ll never feel alone here.”
Stories like Ralph’s remind us that growth begins with small steps a smile, a handshake, a willingness to learn.
Perks Beyond Pay: What Makes Resorts World Manila Special
1. Employee Recognition Programs
Monthly awards, service excellence bonuses, and “Employee of the Year” honors keep motivation high.
2. Work-Life Balance
The resort supports flexible shifts, ensuring time for family, studies, or rest days.
3. Diversity and Inclusion
People from all regions of the Philippines work together from Cebu to Davao to Pampanga creating a colorful, inclusive environment.
4. Social Responsibility
Employees also join outreach programs for communities near Pasay, helping schools, or supporting local artists.
Challenges You Should Know
No career is perfect. Here are some realities:
- Long working hours, especially in hospitality and casino operations.
- Pressure to maintain top-tier service quality.
- Rotating shifts (night/morning) for operational departments.
Yet, these challenges shape character, discipline, and resilience qualities that open doors to international careers later on.
Tips to Stand Out in Your Application
If you want to land your dream job at Resorts World Manila, here are insider tips from recruiters and employees:
1. Polish Your English and Communication Skills.
Clear, polite conversation leaves a lasting impression.
2. Practice a Genuine Smile.
Hospitality begins with warmth guests can feel it instantly.
3. Learn Basic Customer Service Etiquette.
Simple habits like greeting guests properly or active listening matter a lot.
4. Dress Professionally During Interviews.
Neat, confident appearance reflects your respect for the job.
5. Show Passion, Not Just a Need for Income.
Employers love applicants who express pride in helping others and being part of a team.
Future of Resorts World Manila Careers
The hospitality industry in the Philippines is expanding rapidly.
According to Philippine Statistics Authority (PSA) 2025, the tourism and entertainment sector employs over 5 million Filipinos, and the number continues to rise.
Newport World Resorts plans to expand its entertainment hubs, adding more restaurants, shows, and partnerships meaning more hiring opportunities ahead.
With increasing tourism from Korea, Japan, and Western countries, bilingual and culturally aware staff are in high demand.
Checklist: Before You Apply
✅ Update your resume (with recent photo and correct contact info).
✅ Prepare scanned documents (valid IDs, certificates, references).
✅ Practice self-introduction in English and Filipino.
✅ Research basic hotel operations.
✅ Prepare questions to ask HR (shows curiosity and initiative).
Your Journey Starts Here
Working at Resorts World Manila (Newport World Resorts) isn’t just about earning money it’s about joining a culture of service, learning, and Filipino pride.
Every smile you share, every guest you assist, becomes part of a bigger story one that defines hospitality in the Philippines.
If you’re ready to begin your journey, polish your resume, take that leap, and believe in yourself. As they often say in the hotel industry:
“The door of opportunity is always open you just have to walk in.”
So, start your future today. Your career at Resorts World Manila awaits.
FAQs About Resorts World Manila Careers
Q1: How do I apply for a job at Resorts World Manila?
You can visit the Newport World Resorts official website and check their careers page, or apply through trusted job platforms like JobStreet or Indeed.
Q2: Do I need experience to apply?
Not always. Many entry-level positions accept fresh graduates as long as you show willingness to learn and good communication skills.
Q3: Is the salary competitive?
Yes. RWM salaries are above average in the hospitality industry, with added benefits like bonuses and training.
Q4: What is the working environment like?
Fast-paced but friendly. Employees describe it as “family-oriented” with supportive management.
Q5: What’s the new name of Resorts World Manila?
It is now called Newport World Resorts.
Emma Johnson is a literacy coach who makes reading and storytelling enjoyable. She helps students, parents, and teachers unlock the joy of words through engaging, relatable lessons.